{"id":2395,"date":"2021-12-02T08:11:12","date_gmt":"2021-12-02T08:11:12","guid":{"rendered":"https:\/\/walma.cloud\/thrio-and-telus-international-join-forces-in-north-america\/"},"modified":"2021-12-02T08:11:12","modified_gmt":"2021-12-02T08:11:12","slug":"thrio-and-telus-international-join-forces-in-north-america","status":"publish","type":"post","link":"https:\/\/walma.cloud\/en\/thrio-and-telus-international-join-forces-in-north-america\/","title":{"rendered":"Thrio and Telus International join forces in North America"},"content":{"rendered":"\n<p><em>Through this partnership, TELUS International will be able to meet increased demand for domestic agent work, driven by the coronavirus pandemic.<\/em>\u00a0<\/p>\n\n<p>Thrio announces a significant partnership with TELUS International. TELUS International will use Thrio&#8217;s CCaaS platform for its customers under the name Cloud Contact 360 (CC360).\u00a0<\/p>\n\n<p>TELUS International (TI) is the global arm of TELUS, one of Canada&#8217;s top three carriers. The company&#8217;s focus is to provide multilingual customer experience and digital IT solutions for global and disruptive brands. With nearly 50,000 team members and delivery centers in North and Central America, Europe and Asia, TI serves customers in more than 50 languages<\/p>\n\n<p>Thrio&#8217;s founders are employing a strategy like the one they used with their first company, Telephony @ Work, which they sold to Oracle in 2006 with the intention of having strong strategic partnerships<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Through this partnership, TELUS International will be able to meet increased demand for domestic agent work, driven by the coronavirus pandemic. <\/p>\n","protected":false},"author":2,"featured_media":2294,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[12],"tags":[],"class_list":["post-2395","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - 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