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Why Some Enterprises Have Yet to Adopt the Cloud

Why Some Enterprises Have Yet to Adopt the Cloud

After decades in the cloud contact center software and telecom space, one of the most surprising things we’ve seen is that cloud computing is still perceived as a new concept for many who manage and operate customer care operations. Unlike sales and marketing, where...
Thrio Redefines Seamless Service

Thrio Redefines Seamless Service

Thrio, Inc., maker of award-winning cloud contact center software, announced today its Seamless Service, a benefit of the company’s highly resilient and geo-redundant CCaaS offering. Seamless Service means customers who migrate to Thrio from legacy platforms no longer...