Thrio announced today that TMC, a global, integrated media company, has named Thrio CCaaS Platform as a recipient of a 2022 CRM Excellence Award, presented by CUSTOMER magazine.
“We are truly honored to be recognized by CUSTOMER magazine with such a prestigious and validating award,” said Lance Fried, CMO of Thrio . “Our market momentum and traction are directly attributed to our ability to rapidly enable enterprises of all sizes to be at the center of the conversation and meet customers on their terms,” continued Fried.
“The CRM Excellence Award honors Thrio for being a true CRM partner to its customers and clients,” said Rich Tehrani, TMC’s CEO and Group Editor-in-Chief. “Thrio has demonstrated to the editors of CUSTOMER magazine that Thrio’s CCaaS Platform improved the processes of their clients’ businesses by streamlining and facilitating the flow of information,” added Tehrani.
Based on hard data, the CRM Excellence Awards rely on facts and statistics demonstrating the improvements that the winner’s product has made in a client’s business. Winners were chosen on the basis of their product or service’s ability to help extend and expand the customer relationship to become all encompassing, covering the entire enterprise and the entire lifetime of the customer.